CRM (Customer Relationship Management)

CRM or Customer Relationship Management is a business strategy aimed at understanding and anticipating the needs of a company’s current and potential customers.

In this way, our Customer Manager was created to automate and centralize all customer contact functions, aiming to help companies create and maintain a good relationship with their customers by storing and interrelating in an easy, agile and intelligent way, information about your activities and interactions with the company.

Its Benefits and Main Functions

• Safe, efficient and user-friendly tool
• Available 24 hours a day
• Accessible from anywhere
• Intuitive use
• Does not need to be installed on your computer
• Easily adaptable to customer needs
• Centralization of information
• Agility, ease and speed in customer interactions
• Greater customer knowledge
• Improvement in the quality of relationships
• Improved service
• Making decisions based on the customer’s real needs
• Increased profitability
• Cost reduction
• Economical and affordable price
• Technical support available during business hours